Data privacy policy asteraki

 

Based on Article 13 of the Federal Constitution and the provisions of Swiss data protection legislation, everyone has the right to the protection of privacy, as well as to protection from misuse of their personal details. The Section Communication complies with these provisions. Personal details are treated in the highest confidence and are neither passed on nor sold to third parties.

 

We value your privacy and protecting it means a lot to us. We ensure that your identity and privacy are protected and that your personal data is processed in accordance with the applicable laws.

We receive, collect and store any information you enter on our website or provide us in any other way, when you subscribe, send us message or sign up for service.Personal data includes all the details and information that refer to a specific or identifiable person. In addition to contact details such as your name, telephone number, address and e-mail address, this also includes other details you provide us with, such as your date of birth. This Privacy Policy is our way of informing you which of your data we process, why we require this data and how you can object to your data being collected. When we refer to the processing of your personal data in this Privacy Policy, we mean all the ways in which your personal data is handled. This includes data storage, processing, use, deletion, etc.

​

Why do we collect personal data?

We only collect data for business purposes:

• To provide and operate the Services; this includes providing our products and services, processing orders, making sales and issuing invoices

• To provide our Users with ongoing customer assistance and technical support; responding to questions and concerns,

• To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages; preparing information on and marketing our products and services.

• To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

• To comply with any applicable laws and regulations.

​

What data is collected when services are purchased?

​

For contractual reasons, we require personal data for orders and the purchase of our products and services in order to carry out our services and to conduct the contractual relationships concluded in this connection. When services and product are purchased, we collect the following data, among others: 

• Personal identifiable information (including name, email, name of the child and date of birth)

• Other details such as postal address

• Purchase history.

• We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

• Payment details (including credit card information),

• Comments, feedback, product reviews, recommendations, and personal profile.

• In addition, we migh collect the Internet protocol (IP) address used to connect your computer to the Internet.

 

 

How do we collect information?

 

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

 

How do we store, use, share and disclose your site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 
 

 

How do we communicate with you?

 

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

 

​

Use of cookies and other tracking tools?

 

 

We use cookies in certain cases. Cookies are small pieces of data stored on your browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site.When a cookie is activated, it can be given an identification number via which your browser is identified and via which the information contained in the cookie can be used. You can set up your browser so that a warning appears on your screen before a cookie is stored. .

How can you withdraw your consent?

 

If you don’t want us to process your data anymore, please contact us at info@asteraki.ch

 

 

Privacy policy updates

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

 

Questions and contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@asteraki.ch .